The Cambodia Microfinance Association (CMA), in collaboration with the International Finance Corporation (IFC), host a significant webinar on "Good Collection Practices in Micro and Retail Lending: Balancing Business Goals with Integrity" on 23rd December 2024. The webinar emphasized the importance of viewing borrowers as partners, fostering trust, and prioritizing ethical collection methods that support their economic growth.
This webinar sought to:
Key Discussion Points:
The event was chaired by Mr. SOK Voeun, CMA Vice Chairman, and Mr. Jinchang Lai, Principal Operations Officer from the IFC and Ms. Pauline Tee the key speaker. The event attracted nearly 100 participants from CMA member institutions. The participation demonstrates a strong commitment of the microfinance sector to fostering a robust and ethical financial ecosystem in Cambodia. 
